SMS Messaging Policy

Overview

ClientFlow AI helps businesses send owner-approved SMS messages to clients and leads. SMS sending may be paused or limited until required carrier registration steps, such as toll-free verification or A2P 10DLC registration, are completed.

Use cases

SMS may be used for service-related messages such as:

• Appointment reminders
• Follow-ups
• Rebooking notifications
• Lead responses
• Service-related updates

Consent and permission

• SMS is only intended for recipients who have provided appropriate consent to the business.
• Business users must not upload or message contacts without permission.
• ClientFlow AI does not sell customer phone numbers or SMS consent data, and SMS opt-in data is not shared with third parties for their marketing purposes.
• See our public SMS consent page for an example of voluntary consumer opt-in collection.

Message frequency and charges

• Message frequency may vary based on business activity.
• Message and data rates may apply to recipients.

Opt-out and help

• Reply STOP to opt out of SMS where supported.
• Reply HELP for help, where supported.
• Opt-out requests should be honored by the business.

Contact

For SMS policy questions, contact support@clientflowagents.com.